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Domestic tree surgery... Objective guidance and quality tree surgery in the domestic context

Domestic Arboriculture...from formative pruning to large tree felling works

Proarb specialise in arboriculture (or tree surgery), we can remove or prune trees, provide a survey or tree report for your mortgage company. Based in North Wales we work throughout Wales and North West England. Give us a call and we will try to meet your requirements.

What, we asked ourselves, would a customer want to know when engaging a tree contractor to work at their property? We came up with the following FAQs:

Are you a legitimate company, or ‘cowboys’ with a chainsaw and van?
Good question – after all, anyone can knock-up a web site! There is a plethora of ‘cowboy’ tree surgeons out there; poorly equipped, uninsured, no regard for health and safety, no regard for quality or guarantees. We, on the other hand, can boast recognition by the Trade body of our industry, we are Arboricultural Association Approved Contractors   , and various other third-party bodies which confirms that we are a legitimate arboriculture company. Visit the Quality tab for copies of our certificates. You’re in safe hands!

Are you insured?
Yes. Employer Liability insured to the sum of £10million. Public Liability to the sum of £5million. Professional Indemnity insured to the sum of £1million.

Are your staffed trained and competent?
Absolutely. In fact, it is illegal to operate a chainsaw in a professional context without having either a Certificate of Training or a Certificate of Competence. Try us out – ask any of our workforce to see proof of his competency/training to undertake a tree surgery operation.

Are you experienced in all kinds of tree work?
Yes. The images on this site were taken during various jobs we have completed over the years. A picture speaks a thousand words – however, navigate to our Testimonials page and you’ll also see words of commendation that will testify to our capabilities. Whatever your need, we’ll deal with it.

What about Customer Care and after service?
Being an ISO9001 registered firm means that we are committed to meeting our obligations to you when you accept a quote from us. Our Customer Relations Policy outlines, in the event that you are dissatisfied, exactly what we will do to make any proven case of non-compliance right.